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There are two queues used in the waiting rooms:Intake QueueThe intake queue is used to track which customers are currently waiting at intake, the front desk, or a waiting room, generally prior to being admitted to the shop floor where the POS stations are located. It also shows the intake station if the customer has a pending order, for example a pickup, in case there are special instructions for such customers.POS QueueThe POS queue is used to track which customers are currently waiting in the shop floor where the POS stations are located. Any user with a POS station can view and select customers from the queue to start a new order or (following a prompt) process any existing order, for example a pickup.
Whether this is the first time a customer is in the store
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